Check In / Check Out Procedures
Check-In is at 4:00pm
Check-Out is at 11:00am
Our Check-In Procedure: You don't need to physically check-in with us upon arrival. Simply arrive at the East Island Reserve Hotel, enter the personalized code provided to you via email (arriving to your e-mail inbox approximately 48 hours prior to your arrival). When you depart, simply lock the door behind you.
On-site parking is available.
Minimum Stay Requirements
A minimum nightly stay may be required during various time in the year. Please contact our reservations department for more details.
Payment & Cancellation Policy
- Guest will be charged 100% of the total booking cost (including taxes and applicable fees) at the time of booking.
- Guest who cancels more than 7 days prior to the scheduled arrival date will receive a full refund less a $50.00 processing fee.
- No refunds will be issued to Guest who cancels within 7 days of the scheduled arrival date.
- No refunds will be issued for early departures or no shows.
- A $50.00 change of date fee will be charged if change is made within 7 days of the original scheduled arrival date. If the room rates are higher for the new dates of stay, the Guest will be charged the difference between the new rates and the original rates as well as additional taxes and applicable fees. This charge will be made at the time the change is made. Date changes are subject to availability and not guaranteed. Multiple date changes will not be permitted.
- Guests who elect a Buy-Out of East Island Reserve should refer to their Buy-Out Contract for the applicable Payment and Cancellation policies.
- Refer below for dog fee rates.
Pet Policy - Dogs Only
East Island Reserve Hotel welcomes dogs for an additional fee of $50 per pet per night. Guests traveling with dogs must call (401) 845-8300 prior to booking to verify availability of a pet-friendly cottage, or if reserving online, must book by selecting the pet-friendly cottage option. Booking a non-pet-friendly room puts guests at risk for not being able to check in with the pet and/or incurring any associated cancellation penalties.
Wi-Fi is available. Login information is provided in your cottage, suite or guest room.
The pool is currently under construction and is expected to open in the summer 2018.
Naval Station Newport
East Island Reserve Hotel is conveniently located near Naval Station Newport, approximately a 10 minute drive away.
For the respect and courtesy of other guests and our neighbors, please follow these policies:
- No smoking allowed on premises
- Quiet hours are from 10pm-7am